Big Return on Investment
Although Boinx Software products are very easy to use, a one-to-one coaching session with our tech support pros will get you up to speed with your Boinx product much quicker than if you were on your own.
A typical One-to-One Coaching session last about 45 minutes and will help you to get started or advance your skills level for any Boinx product. Feel free to bring specific projects and ideas to the session.
During a One-to-One Coaching session, your personal trainer and you work together on your computer on your data, while talking either on the phone or through the internet connection of your computer.
Your trainer sees what you do and gives you tips on how to achieve your goals faster and easier. If necessary, you can ask your trainer to take control of your mouse pointer and show you what you need to do.
Working with TeamViewer
For the One-to-One Coaching sessions we are using a product called TeamViewer.* It consists of a TeamViewer QuickSupport module, which you download to your computer free of charge.
When you launch it, it creates a random ID and a random password which are only working until you quit the app. Your personal trainer has the TeamViewer full version. To connect to your computer, your trainer will need to know both the ID and the password shown in the TeamViewer QuickSupport window from you.
The system is perfectly secure for you. At any time, you are in control of the connection. You initiate the connection. Your trainer can not copy any data from or to your system without your explicit consent. Read more about Security and Privacy on the TeamViewer website.
Once you are done, you simply delete the TeamViewer QuickSupport Application from your computer and no trace of the Coaching session remains (except for the added knowledge in your brain.)

